As pet owners ourselves, we’ve experienced (many times) the frustration of “accidents” and the resulting permanent stains and lingering odors they leave behind. We’ve also found that pet stains and odors are some of the most difficult issues to resolve, especially if allowed to dry before treatment. What’s worse is, if left untreated, pets will often times continue to urinate in areas that have residual odors from past accidents, exacerbating the staining, damage, and odor problems by allowing them to spread into the sub-flooring and surrounding pad and carpet. My husband and I are either going to buy a dog or have a child. We can’t decide whether to ruin our carpet or ruin our bank account”. . The sooner we can professionally treat the area, the better chance we have at successfully resolving the staining and odors. DOCTOR STEAMER, LLC combines it’s knowledge and experience with the most effective industry solutions and treatments, coupled with evidence-based techniques that resolve most staining and odor issues down to the core of the effected area.

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For expert pet urine & odor removal in Phoenix, AZ and surrounding areas, contact Doctor Steamer


  • Grade 1: In very mild situations, a thorough hot water extraction cleaning is done using the rotary system to deep-clean the affected area. This is generally effective on those “puppy pee” incidents as well as mild water-based odorant spills.

  • Grade 2: In moderate situations, the affected area is first cleaned as in Grade 1 above, followed by the application of an odor neutralizer and/or enzyme. This is allowed to dwell for 10-15 minutes, then Grade 1 cleaning is again performed. Most “pet accidents” fall into this category if they are treated within 24 hours and before they dry.

  • Grade 3: This process involves using large amounts of water combined with top-of-the-line odor neutralizers as a “Super-Flush” that is then removed by a high-volume sub-surface extractor. An example of this would be concentrated feline urine that has dwelled and dried for a prolonged period of time.

  • Grade 4: As a last resort, in extreme situations, the affected area of carpet and padding may need to be patch replaced with an odor-locking covering applied to the underlying cement or sub-floor. Generally, perfume spills and extreme urine cases fall into this category.

As a pet owner, if you find your pet has had an accident, there are a few steps we recommend you take immediately to minimize damage, staining, and residual odors. First, blot up as much of the urine as possible with paper towels by placing them on the carpet and standing on them to remove as much urine from the padding as possible. Next, saturate the area with warm water to dilute and rinse the urine from the carpet and padding. Repeat this step until you get no more discoloration or odor. Place a plastic garbage bag over the area to keep the carpet damp, and call us immediately for same-day service. Also, check out our FAQ section under the About Us tab for more info!